Privacy Policy
Draft, not yet legally reviewed. It lists the data the product handles today so the picture is accurate. A lawyer must review it against India's Digital Personal Data Protection Act before launch.
Data we handle
- Account: mobile number (for one-time-code sign-in), or Google account identifier and email if you use Google sign-in; name and profile details you add.
- Content: listings, photographs, chat messages, offers, Adda posts and answers, and reports you file.
- Location: the neighbourhood or area you choose, and approximate location for nearby results. Map pins on listings are rounded to about 1 km.
- Device: a push-notification token, platform and app version, so we can deliver notifications and support the right app builds.
- Identity checks (optional roles): for Certified The Laal, a PAN check through DigiLocker; for residence proof in Adda, documents fetched with your DigiLocker consent. We store only what is needed, such as a matched neighbourhood, last four digits and a reference, not the documents.
- Support: messages and screenshots you send to our team, stored privately.
Why we use it
To run the marketplace and community, keep it safe, send the notifications you ask for, and help you when you contact support. We do not sell personal data.
Who can see it
Other users see what you post. Staff access to private data is limited by role and recorded in an audit log. Service providers such as our hosting, database, storage and SMS partners process data on our behalf.
Your choices
You can edit or delete your posts, and you can contact us through the grievance page about your data. Retention periods and deletion timelines will be stated here once finalised.